User feedback and problems

Problems and solutions

All the following reviews of Malverns Walks can be verified on the Apple and Google Play app stores.

Great app, easy to use and informative too.

Google user

Highly recommended

For years I’ve been frustrated with walking apps with confusing and inadequate route instructions. If only someone would come up with an app that included positioning, real photos with arrows marking routes and helpful background. Well they have and this is it! A really useful, well thought out and brilliantly executed app. Well done all involved! (I haven’t written app reviews before but was so impressed with this one I had to share my thoughts)

Apple user

Have been using this app for a few months now and am very happy with it. The directions, photos and maps, make the walks very easy to follow. There are a few other apps with walks by the same designer and am looking forward to trying these too soon. Thank you.

Google user

Good to see you have discoverd the other apps for which BrooksDesigns is responsible. These include Daffodil Way (walks in NW Gloucestershire), IceAgePonds (walks in western Herefordshire), Geoheritage (walks in the Forest of Dean).

Loverly Malverns Walks app

The MalvernWalks app is lovely to use, very informative and functional. The photos are good quality, with detailed annotations, and easy to follow maps. I’ve never had trouble using the app on my IPhone 7+, and better still it’s free to download. Thank you for providing such a lovely functional app, I love it. Sarah.

Apple user

I am very impressed with this app. I downloaded it and used in for the Cleobury Mortimer walk (5.5 miles). I’ve previously downloaded lots of walks from the web, some with images but I often take the wrong turn or miss something. Nothing comes close to this. It worked faultlessly and did not drain the battery. I’ve got a Samsung Galaxy S9 and used it to take lots of photos and some videos and ran the app open throughout the walk for about 3.3 hours and I still have 35% battery left, which I think is excellent. If you are like me, you’ll just jump right in and start using it. I would say that it is worth clicking on How to Use the App and How to Use the Map because I didn’t do this till mid walk when I stopped for lunch and I hadn’t realised there were so many features. So my verdict is 5 stars. I will be using it many more times. (To the developer – Is there a mechanism to provide an updated photo if someone notices a change? Thanks Bob).

Google user

Yes I have tried to make sure the app preserves battery power as much as possible. In more recent versions of the app you have more control over this by setting an appropriate GPS sampling rate to suite your walking speed, via the Options screen.

Grear app but…

Downloaded and used this app today to do British Camp walk. It was very useful indeed giving precise location on the map aided by photos showing where to go. It also gives lots of information en route to make it more enjoyable – history, geology, views etc. I initially struggled to use it – the feet pointing right/left for forward/back (duh!) – too clever/twee by half. But easy to use once you’ve pressed a few buttons! Congrats to developer and Malvern area for making this so good (and free)

Apple user

Since this review the apps navigation has been simplified, although still using the feet for next and back buttons!

Good walk ideas, and useful directions. Using photos of which path you’re meant to take is genuis. Please consider having seasonal pictures, or ones to use on a foggier day when other visual clues not available. And please expand to cover other AONBs.

Google user

Agree about seasonal pictures and technically possible as app would no the season and even the weather conditions and changes in lighting conditions with time of day. The issue with getting all the photos and the server space to make them avialable to the app.

What a great app

I normally prefer to use a map but the myriad paths heading up Happy Valley made me wonder which way to get to North Hill. This app fits the bill exactly, with photos of each path junction and an audible warning navigation was simple. Once on the top I switched back to my map but if I’d realised beforehand how good this app was I would have used it for the whole walk to Herefordshire Beacon.

Apple user

This a great app! Would definitely recommend this app 🙂

Google user

Lovely walking app

Downloaded for my first foray to Malvern Hills when family visited. Clear instructions including photos at each junction with green arrows indicating route. Additional information about points of interest really useful. Would highly recommend if planning on walking in the Malvern area.

Apple user

Loved it!! Good info along the walk and easy to use and not get lost!!

Google user

Top notch

We downloaded this app to walk the dogs in the Malvern Hills. Extremely impressed with the accuracy of the descriptions and the gps following your progress and direction. Would definitely recommend and thank you for making such an excellent app to enjoy some of England’s beautiful countryside.

Apple user

Really handy to have installed if you are out and about on the Malvern Hills. No substitute for an OS map, but a welcome addition. No adverts which is a bonus.

Google user

Would love to use the detail of OS base maps but they come with costly licencing, so we use OpenStreetMap with custom annotation.

Very helpful and accurate!

We didn’t know where to start with the Malvern Hills but the app broke it down in different areas, timings and level of difficulty. We felt like our chosen walk was spot on, and the pictures and arrows very helpful! As novice walkers, it was a great find! Highly recommend!!

Apple user

Very good app for walks in the Malvern hills. only glitch is no way of exiting the app.

Google user

Exiting the app is by swiping up from the bottom of the screen as for all full screen apps under Android.

Best walking app!!

This is the best walking app we have ever come across, gives a step by step with pictures of each walk with clear directions and travel information. I wish all walking apps were this comprehensive!

Apple user

I sincerely thank the creators of this application. Thanks to them, I discovered beautiful places in a short time! Everything is so well described and imaged! Thanks again.

Google user

Fantastic

Brill idea a must for all walkers in Malvern.

Apple user

Excellent app to get you out and about in beautiful countryside.

Google user

Great app

Great app. Really good descriptions. Hopefully more walks will be added as the app develops.

Apple user

Walks contnue to be added, but to give the depth of detail which so many users appreciate is inevitably time consuming and carried out be people working as volunteers.

A really useful and informative app which I will definitely be using regularly now I have discovered the joys of walking more. Was a bit flummoxed by how to exit the app on my android phone but now know the answer: tap the bottom of the screen and swipe up to reveal the back arrow.

Google user

Excellent app

We downloaded this app to walk the dogs in the Malvern Hills. Extremely impressed with the accuracy of the descriptions and the gps following your progress and direction. Would definitely recommend and thank you for making such an excellent app to enjoy some of England’s beautiful countryside.

Apple user

Does the app get bad reviews?
Yes, but in the minority. Bad reviews usually fall into one of two categories.

The app not fitting the device screen.

Getting lost on a walk.

This latter problem, should not really be used as a judgement of the app. That is like giving a poor review to the manufacturer of a TV because you have not enjoyed the programs. I encourage users who find a problem with a path or where navigation guidance is lacking, to use the ‘Report a path problem’ facility in the app. This facility lives on the Options screen.

The issue around the app not fitting on some device screens has arisen from past inadequacies (for which as developer I can only apologise) for detecting the many variants in display resolution and ratio. I thought I had finally cracked the issue, then a review from user saying the app is terrible as it does not fit the iPhone X and by asumption all iPhone’s. As the developer I knew full well it worked, it was displaying fine in on an iPhone X in front of me. The explanation, I had missed that Apple had ‘sneaked out’ the zoomed mode for 5.8″ device screens (X, XS & 11 Pro iPhones), which has previously not supported this option. My code had correctly detected the zoomed mode*, but the scaling calculations did not allow for the unusual screen ratio went with this new Apple screen resolution. The solution, adjust the code, built a new version of the app and submit to Apple for review, which it passed and was released to the store within 24 hours.

If you have a device on which the app does not seem to fit correctly on the screen, please contact with the device type you are using.

*For those unfamiliar with iPhones, they support a Standard display mode (the resolution given in the specs for the device)  and a Zoom display mode, which slightly scales up everything on the screen. These display modes can be switched between via Settings -> Display & Brightness and down the bottom of the screen you find the Display Zoom option. This facility was originally absent in the iPhone X and other 5.8″ size iPhone screens, but introduced in a later iOS minor upgrade.

Problems and solutions

Downloads no longer there

 

Downloads gone!

Some users have encontered a problem of the walks they had downloaded had deleted themselves, requiring them to be downloded again.

Google and, in particular Apple, require that an app which downloads content (which can be recreated) be stored in the cache memory of the device. If the device is running low on storage, the device’s operating system may delete content in the cache. Having said that, a few people have encontered the problem even when they have ample storage unused. So maybe this was their phone’s operating system carrying out some regular tidying up, perhaps when carrying out an update. Having tested the app, wiith all walks downloaded,  on a wide range of devices over a period of many months, the issue happened only once. So, hopefully, it will not happen to you, but best to check that you have your required walk(s) downloaded before setting out.

How to exit the app

How to exit the app

This has been a problem for a number of Android users. Apps do not have an exit button as you find on desktop applications. Malverns Walks runs full screen so the normal home, etc buttons are not visible. To make them visible you need to drag upward from the very bottom of the screen, the buttons which allow you to close/exit the app are then revealed.